Refund Policy

The Glove Guarantee — 30 days, no arguing.

If a PIGOSKI glove breaks or fails under normal skiing use within 30 days of your order date, we'll refund you in full or replace the pair — your choice. Email info@pigoski.com with your order number and a photo of the failure and we'll take care of you. Unused gloves in original condition can also be returned within 30 days of the order date for a full refund.

Do not ship anything back before contacting us — returns sent without instructions can't be accepted.

Final sale items

Apparel, swim, accessories, and Impact Vests are final sale. Every garment is made to order in a small batch, and every vest is tailored to your measurements — they aren't stocked, so they can't be restocked. Please check the size guide before ordering.

Wrong or defective item

If we shipped you the wrong item, or something arrives defective, contact info@pigoski.com within 7 days of delivery and we'll make it right at no cost to you. This applies to every product, including final-sale items.

Refund processing

Approved refunds go back to your original payment method. Allow 5–10 business days for your bank to post it.